ConnectYourCare (CYC) replaces Your Spending Account (YSA) on January 2, 2020

After reviewing multiple vendors, ConnectYourCare (CYC) has been chosen to replace Your Spending Account (YSA). Several factors went into the selection process. Items at the top of our list included customer service, ease of use and portfolio of services offered.

Making things better

We’re excited about the improvements and expect they will make things better for you. For instance, the verification process will be easier. CYC's system tracks medical and dental claims, so, in some cases, it will verify card swipes automatically if you're on our medical and dental plans (Anthem and Delta Dental). We expect you will spend less time scanning and uploading documents.

What to expect next

  • We sent a mailing the week of December 16 with information about the transition timeline and frequently asked questions.
  • A new CYC debit card was mailed to you the last week of December. The card will be activated January 2. You can request additional cards after January 2 through their website.
  • Your YSA card will no longer be active and the YSA website will shut down on December 31.
  • You will need to register for an account on the CYC website ( You can also download the myCYC app for your mobile device.from the Apple Store or the Google Play store. CYC customer service will open January 2. You can reach them at 1-844-881-0130. The call center is open 24 hours per day, 365 days per year.
  • YSA customer service will remain open until January 31, 2020 to help you with outstanding 2019 claims. You can reach YSA customer service at 866-303-1891.

Transition timeline

(Click to view full size)

ConnectYourCare transition timeline

Frequently Asked Questions

Open or download this PDF for answers to frequently asked questions.

Mailing (week of December 16)

Registration instructions

Step-by-step instructions for registering for your account on the CYC website.pdf


Watch this brief video we posted on YouTube about the switch to CYC and what you can expect.

2020 Premiums

plan type 2020 total monthly cost 2020 in contract* monthly retiree cost 2020 out of contract* monthly retiree cost
$1,014.99 $146.08 $443.99
Employee plus one
$2,029.96 $350.59 $887.96
$3,085.55 $543.40 $1,349.55

*How do I know if I am “in contract” or “out of contract”?

Out of contract rates apply to:

  1. Non-bargaining retirees hired prior to 12/25/2005. If you were hired on or after 12/25/2005, you have access-only coverage at full premium cost.
  2. Union retirees eligible for retiree medical subsidy outside the bargaining unit contract.
  3. Union retirees whose group is not listed in the “in contract” chart below.

In contract rates apply if you meet BOTH hire date and retirement date requirements outlined in the chart below. (Click "In-Contract Rate Requirements.")

NOTE: If your status changes from “in contract” to “out of contract” due to a new union contract, your premiums will not change until January 1 of the following year.


How to pay your premium

If you do not have a pension or chose a lump-sum payout for your pension, you will receive coupons from the Benefits Service Center. You can pay your premiums with the coupons or set up automatic withdrawal from your checking account.

If you are receiving a monthly pension payment, your monthly premium will be withdrawn from your pension payment.

Dental and vision insurance

You and/or your spouse and dependents are eligible for dental and vision insurance until age 65. Dental insurance is administered through Delta Dental. Vision insurance is included in the medical plan through Anthem.

Eligible retirees will pay the Retiree Monthly Cost in the Dental Plan Rate chart below under the Bargaining or Non-Bargaining group that you were affiliated with when you retired. If your union group is not identified in the Dental Rate chart, the Non-Bargaining cost will apply.

Dental Plan design and cost share of rates differ for groups based on contractually agreed upon components. You can access your specific plan design online at or by calling Delta Dental Customer Service at 800-236-3712.

Please Note: Total Monthly Cost will apply if you have Access Only early retiree coverage (not eligible for company subsidy).

Name of Group at Retirement 2020 Total Monthly Cost 2020 Retiree Monthly Cost
Dental WPL Local 965
Single   $42.70  $12.81
Employee Plus One   $84.79 $25.44
Family $127.53 $38.26
Dental IPL Locals 204 DBQ & Mason City AND Local 949     
Single   $33.70   $8.43
Employee Plus One   $65.90 $16.48
Family $114.56 $28.64
Dental IPL Local 204 Large Group    
Single   $33.70   $8.43
Employee Plus One   $65.92 $16.48
Family $114.56 $28.64
Retiree Dental Plan - Non Bargaining    
Single   $43.66 $10.92
Employee Plus One   $87.32 $21.83
Family $128.27 $32.07

Health Advocate benefit

Health Advocate is a benefit available to you. Health Advocate can help you navigate the complex healthcare system. Use Health Advocate to:

  • Find a doctor in-network
  • Review costs for procedures
  • Aid in the claim appeals process
  • And much more!

Opting out of the medical plan

There is a one-time opt-out option for the medical plan. To opt out of the medical plan, contact the HR Service Center at (608) 458-8458.

Life insurance

If you have questions about life insurance policies, please fill out the Contact Us form. Information will be mailed to you. There will not be a follow-up phone call.